FAQ - Pavilion88 Answers Your Questions
Do you have any questions regarding Pavilion88? Here, we've compiled answers to the most frequently asked questions to help you get the most out of your online gaming experience with us. Whether you're new to Pavilion88 or a seasoned player, this section will provide you with valuable information about our services, account management, payment processes, games, promotions, and VIP program. If you have any additional questions, our dedicated customer support team is always ready to assist you.
General
What is Pavilion88?
Pavilion88 is a premier online casino in Malaysia offering a wide range of games, sports betting, and other exciting gambling opportunities.
How can I contact customer support?
You can reach our customer support team via Telegram or Live Chat, available 24/7 to assist you with any queries or issues.
Is Pavilion88 licensed and regulated?
Yes, Pavilion88 operates under strict regulations by the Government of Curacao and operates under the Master License of Gaming Services Provider, and adheres to PAGCOR licence. Our brand is registered by Moon Technologie.
Account
How do I create an account on Pavilion88?
To create an account, click on the "Sign Up" button on our homepage, fill in the required details, and follow the instructions to complete your registration.
What should I do if I forget my password?
If you forget your password, click on the "Forgot Password" link on the login page and follow the prompts to reset it.
How can I update my account information?
You can update your account information by logging in and navigating to the "Account Settings" section, where you can edit your personal details.
How do I verify my account?
To verify your account, you may need to submit identification documents as requested by our verification team. Follow the instructions provided in your account settings.
Payment and Withdrawal
What payment methods are accepted at Pavilion88?
Pavilion88 accepts various payment methods, including credit/debit cards, ewallets, and bank transfers for your convenience.
How do I make a deposit?
To make a deposit, log in to your account, go to the "Banking" section, select your preferred payment method, and follow the instructions to complete the transaction.
How long does it take to process a withdrawal?
Withdrawal processing times may vary depending on the payment method used, but it typically takes between 24 to 48 hours for most transactions.
Are there any fees for deposits or withdrawals?
Pavilion88 does not charge any fees for deposits or withdrawals. However, your payment provider may have its own fees.
What is the minimum deposit amount to play at Pavilion88?
To play at Pavilion88, we accept the minimum deposit of RM1.00 and minimum withdrawal of RM20.00.
Games
What types of games are available at Pavilion88?
Pavilion88 offers a wide range of games, including slots, live casino games, sports and esports betting, online poker, and the 4D lottery.
How can I find a specific game?
You can find specific games by using the search function on our website or browsing through the different game categories.
Are the games fair and random?
Yes, all our games use certified Random Number Generators (RNG) and are regularly audited to ensure fairness and randomness.
Promotions and Bonuses
How can I claim a bonus?
To claim a bonus, log in to your account, visit the "Promotions" section, and follow the instructions to activate the desired bonus.
What are the wagering requirements for bonuses?
Wagering requirements vary depending on the promotion. Please refer to the specific terms and conditions of each bonus for detailed information.
Can I withdraw my bonus winnings?
Yes, you can withdraw your bonus winnings after meeting the wagering requirements specified in the bonus terms and conditions.
Are there any special promotions for new players?
Yes, Pavilion88 offers exclusive welcome bonuses and promotions for new players. Check our "Promotions" page for the latest offers.
Hope We Answer All Your Questions!
We hope this FAQ section has addressed your queries and enhanced your understanding of Pavilion88's offerings. If you have any further questions or need personalised assistance, don't hesitate to reach out to our friendly customer support team via Telegram or Live Chat. We're here 24/7 to ensure you have a seamless and enjoyable gaming experience.
Ready to dive into the excitement? Join Pavilion88 Now! and start your gaming adventure with us today!